NTI and HTP Gas Boiler Recall: Fire, Carbon Monoxide and Cover Detachment Risks, and Who’s Responsible If Someone Gets Hurt in Missouri

Short answer: On October 29, 2026, the U.S. Consumer Product Safety Commission announced a recall of about 4,726 NTI and HTP residential gas boilers sold in the U.S., plus 2,261 in Canada. CPSC says a condensate dish inside the boiler can crack during a delayed ignition, letting unburned gas build up in the sealed cabinet. If that gas ignites, the front cover can suddenly detach, creating fire, carbon monoxide poisoning and impact hazards. Owners should stop using the boiler and contact Ariston for a free repair. If someone in Missouri is hurt, the manufacturer, others in the chain of sale, an installer or a landlord could be responsible, depending on the facts.

Most people couldn’t tell you what brand of boiler is in their basement. That’s not a knock on anybody. You didn’t buy it off a shelf. A heating contractor picked it, installed it and sent you a bill.

That’s exactly how these boilers were sold. According to the CPSC recall notice, the recalled units went through independent heating and plumbing contractors and wholesale distributors nationwide from May 2021 through July 2026, for between $3,200 and $7,700.

So if you own a home or a rental with a newer high-efficiency gas boiler, it’s worth five minutes to go look.

Which boilers are being recalled?

The recall covers residential gas boilers manufactured by Ariston (formerly NTI Boilers) in Canada and imported by Ariston Thermo USA LLC of Providence, Rhode Island. Per CPSC:

• NTI brand boilers in the FTVN and TFTN model series. These are gray.
• HTP brand boilers in the EFTU (Elite Fire Tube Ultra) model series. These are black.
• Each unit has NTI or HTP printed on the front. The model and serial number are on the rating plate on the left-hand side of the boiler.

CPSC lists specific serial number ranges for each model, including FTVN150, FTVN150C, FTVN199, FTVN199C, TFTN150, TFTN199 and four EFTU models. Check your serial number against that list instead of guessing. The CPSC recall number is 27-051.

What’s the hazard?

In CPSC’s words: “The condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas to build up inside the sealed cabinet. If the gas ignites, the front cover can suddenly detach.”

That’s three ways to get hurt from one failure. Fire. Carbon monoxide. And a metal cover coming off the front of the unit with force.

CPSC says the company has received 34 reported incidents of the condensate dish breaking, including three reports of the front cover detaching from the boiler. In one, the technician servicing the boiler suffered a broken jaw.

Think about who’s standing in front of a boiler when something goes wrong. Usually it’s the person working on it. Or the homeowner who went downstairs because the heat quit.

What should you do if you have one?

• Stop using it. That’s CPSC’s instruction: stop using the recalled boiler immediately.
• Contact Ariston to schedule a free repair by a certified technician: 800-688-2575, 7 a.m. to 8 p.m. ET Monday through Friday, or VCexchanger@ariston.com. Recall details are also posted at ntiboilers.com and htproducts.com.
• If you have to keep running it while you wait for the repair, CPSC says to have working smoke and carbon monoxide alarms in the home.
• Write down the model and serial number, and take a photo of the rating plate.
• Renting? Tell your landlord in writing today. You want a record that they knew.

Who’s responsible if someone gets hurt?

A recall isn’t an automatic admission that anyone owes you money. But it’s a federal agency putting the defect in writing, and that carries weight. Here’s how responsibility can shake out in Missouri.

The manufacturer and others in the chain of sale

Missouri’s product liability statute, RSMo 537.760, covers strict liability claims against a defendant who, “wherever situated in the chain of commerce,” transferred a product in the course of business. The product has to have been used in a reasonably anticipated way, and it either was in a defective condition that made it unreasonably dangerous, or was sold without an adequate warning.

Strict liability means you don’t have to prove the company was careless. You have to prove the product was defective (or lacked an adequate warning) and that the defect caused your harm. One wrinkle: Missouri has a procedure that can let a defendant whose only role was selling the product get dismissed when the manufacturer is properly in the case and can pay the full claim (RSMo 537.762).

Missouri also applies pure comparative fault in product cases (RSMo 537.765). If the defense argues you misused the product, that can reduce what you recover, but it doesn’t bar the claim. Our product liability page covers how these cases work.

The installer or service contractor

These boilers were sold through contractors. That means a contractor chose the unit, installed it, vented it and may have serviced it since. If a contractor installed it wrong, ignored warning signs during a service call, or kept firing up a unit after learning it was recalled, that’s a negligence question separate from the product defect.

The landlord

Half the time, renters can’t even get into the mechanical room. In Missouri, whether a landlord is responsible for a tenant’s injury from a building system usually turns on things like who controlled the equipment, whether the landlord agreed to maintain it, and what the landlord knew. A landlord who got notice of this recall and kept the boiler running is in a very different spot from one who never heard about it. Our premises liability page covers how property-owner claims work.

Injured technicians

The one injury CPSC described happened to a technician. If you’re hurt servicing equipment on the job, workers’ comp through your employer is generally your remedy against your employer (RSMo 287.120). But a product claim against the maker of a defective boiler is a claim against a third party, and RSMo 287.150 addresses how comp gets repaid out of that kind of recovery. Two claims. Handle them together.

Don’t let anyone haul away the evidence

Here’s where these cases get won or lost early. After a fire or a cover blowout, everybody wants the broken thing gone. The contractor wants to swap it. The insurance adjuster wants it out. And under the recall, a technician may be replacing parts.

• Photograph everything before it’s touched: the unit, the rating plate, the cover, the room.
• Ask that removed parts, especially the condensate dish and the front cover, be kept, not thrown out.
• Keep the installation invoice, service records and any recall repair paperwork.
• If someone was hurt, talk to a lawyer before the unit leaves the property. A preservation letter to the manufacturer, installer and landlord is meant to keep the evidence from disappearing.

Fire injuries come with their own long recovery. If that’s what you’re facing, our burn injury page has more.

How long do you have?

Most Missouri personal injury claims, including product cases, must be filed within five years under RSMo 516.120. Wrongful death claims generally have three years under RSMo 537.100.

But product cases need the product. The legal deadline is years away. The evidence deadline might be next week.

Go check the label on your boiler. It takes five minutes, and it’s a lot cheaper than finding out the hard way.

Frequently Asked Questions

Which NTI and HTP boilers are recalled?

CPSC’s October 29, 2026 recall covers NTI brand residential gas boilers in the FTVN and TFTN model series (gray) and HTP brand boilers in the EFTU (Elite Fire Tube Ultra) model series (black), within specific serial number ranges listed on the CPSC notice. The serial number is on the rating plate on the left side of the boiler.

What is the hazard with the recalled boilers?

CPSC says the condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas to build up inside the sealed cabinet. If the gas ignites, the front cover can suddenly detach, posing fire, carbon monoxide poisoning and impact hazards.

What should I do if I have a recalled boiler?

CPSC says to stop using it immediately and contact Ariston to schedule a free repair by a certified technician, at 800-688-2575 or VCexchanger@ariston.com. If you must keep using it while waiting for the repair, CPSC says to have working smoke and carbon monoxide alarms in the home.

Can I sue if a recalled boiler injured me in Missouri?

Possibly. RSMo 537.760 allows strict product liability claims against those in the chain of commerce when a defective product, or one sold without an adequate warning, causes harm during reasonably anticipated use. An installer or landlord may also be responsible under negligence principles, depending on the facts.

I rent. Is my landlord responsible for a boiler injury?

It depends on the facts, including who controlled and maintained the boiler and what the landlord knew. A landlord who was told about the recall and did nothing faces different questions than one who had no notice. Tell your landlord about the recall in writing.

Should I keep the broken boiler parts?

Yes, if you can. In a product case, the product is the evidence. Photograph the unit and rating plate, ask that removed parts like the condensate dish and front cover be saved, and keep installation, service and repair records.

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At Mutrux Firm Injury Lawyers, our results speak through the voices of our clients and now, through the honors we’ve earned in the community. Tyson Mutrux is licensed to practice in Missouri, Illinois, and U.S. Federal Courts. He takes every case seriously, representing individuals in serious injury claims with precision and care.

A lawyer’s reputation speaks volumes about their ability to handle cases effectively. Whether you need legal representation for a personal injury claim, a defective product or product liability claim, a premises liability case involving an unsafe rental, a burn injury, a catastrophic injury, or a wrongful death, choosing an attorney with a proven track record is essential.

Before Tyson Mutrux became one of Missouri’s most effective personal injury lawyers, he served in the U.S. Army as a Non-Commissioned Officer. He graduated with distinction from the Non-Commissioned Officers Academy and received the Army Commendation Medal for exceptional service.

The military taught him discipline, precision, and the importance of planning three moves ahead. Those same principles guide his approach to every case today.

Over the years, he has earned notable recognition, including:

• Selected for Super Lawyers (2024 – 2026).
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• Top 10 Car Accident Lawyers in Columbia, Trust Analytica (2024).
• Best Car Accident Lawyer in Columbia, Expertise.com (2023).
• The Nation’s Top One Percent of Attorneys, National Association of Distinguished Counsel (2015).
• Top 100 and Top 40 Under 40, The National Trial Lawyers (2014).
• Superb (10/10) Rating, Avvo (2012).
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