Missouri Personal Injury Litigation: The Importance of Following Up

The Importance of Thorough Investigation in Personal Injury Cases

Personal injury litigation can be frustrating and exhausting, especially when you’re up against insurance companies that don’t play fair. Just last week, I encountered a situation where an adjuster attempted to deny my client’s personal injury claim by falsely claiming they had a witness to the car accident. Here’s what happened—and why it’s so important to dig deeper in every case.

The Incident: A Car Crash and a Disputed Claim

My client was injured in a car accident when another driver ran a red light while attempting to make a left turn. The police report listed two witnesses:

1. A witness who saw the collision and corroborated my client’s version of events.
2. A second witness, vaguely mentioned in the report, with no detailed information about their account.

According to the adjuster, this second witness had been driving behind their insured (the other driver) and saw the traffic light turn green. Based on this claim, the adjuster denied my client’s personal injury claim, asserting their insured wasn’t at fault.

But here’s the thing: you can’t always take the adjuster’s word at face value.

Doing the Work: Why You Must Always Investigate

Rather than accepting the adjuster’s story, I followed up with the second witness myself. When I spoke to her, she clarified that she had not been driving behind the insured, as the adjuster claimed. Instead, she saw the accident from the side and did not see the traffic lights at all. She also said she wasn’t sure who was at fault and was unwilling to testify otherwise.

So let’s recap:

• My client had a witness who fully supported their account of the crash.
• The opposing side had no credible witnesses.

When I confronted the adjuster with this information, they quickly backtracked and changed their position. Unfortunately, their initial actions reflected bad faith negotiation tactics, so we decided to file a lawsuit on behalf of our client.

The Lesson: Don’t Let Adjusters Do Your Job

Insurance adjusters often aim to protect their company’s bottom line, and sometimes, they’re willing to bend the truth to deny a claim. That’s why you should always take what they say with a grain of salt. Do your own investigation. Read every detail in the police report, follow up with witnesses, and never rely solely on the adjuster’s account of the case.

We Fight for Justice—Let Us Help You

If you’ve been injured in a car accident or any other type of personal injury case, don’t let insurance companies take advantage of you. Our team is here to dig deeper, uncover the facts, and fight for the compensation you deserve.

Contact Mutrux Firm Injury Lawyers – Serving Clients Across Missouri

If you’ve been injured due to someone else’s mistake, navigating the aftermath can feel overwhelming. Whether it’s a car crash, slip and fall, or another personal injury, you deserve a legal team that understands Missouri’s laws and fights for your recovery every step of the way.

At Mutrux Firm Injury Lawyers, we’re proud to support injured individuals and families throughout the state. We serve communities across Missouri—from Springfield to St. Charles, from Independence to Jefferson City, and in municipalities like Ballwin, Hazelwood, Raytown, and Cape Girardeau. Whether you live in Boone County, Greene County, or anywhere in between, our team is ready to help.

Call us today at (888) 550-4026 or visit www.tysonmutrux.com for a free case investigation. Let’s make sure your rights are protected and your voice is heard.